No one knows where Samsung’s battery testing lab is in Hanoi
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Phones being tested Photo Credit: Samsung

Following the Note 7 disaster, the company is making a big effort to thoroughly test its batteries before the Galaxy 8’s release

Electronics giant Samsung released their findings on Monday following an investigation into the Galaxy Note 7’s overheating battery issue fiasco from late last year. According to CNET, Samsung built testing labs in cities that are home to their major Asian manufacturing centers to research what was causing the problems. What the study showed was that it was not the phone that was at fault but flaws in the batteries that were causing it to combust.

Adding to the mystery, the report found that there were defects in not only the first round of batteries, but the replacements from a different manufacturer after the initial recall as well.

In their report, they mention that one of the laboratories is in Hanoi, Vietnam while the remaining labs are listed as being located in Gumi of South Korea, as well as in Huizhou and Tianjin, China. However, a source in Samsung Vietnam told Geektime.vn that he did not know about the lab and if there is one, it would not be in Hanoi.

The lack of a similar lab in Vietnam comes as a surprise, not only since it contradicts the statement from the company but it also ignores Hanoi as one of the biggest manufacturers of Samsung smartphones. As one of the large contributors the local economy’s export revenue, Samsung is also known for being tightlipped regarding its operations in the country, with the exception of the launching of its new products and regular business results.

Also in yesterday’s press conference, Samsung announced that it is running a new round of battery tests that will include an eight-point battery check to prevent the problems it had with the Galaxy Note 7.

Samsung’s enhanced eight-point battery safety check addresses safety from the component level to the assembly and shipment of devices. Included in the checks are enhanced tests (Durability Test, Visual Inspection, X-Ray Test, Disassembling Test and △OCT Test), as well as newly applied measures (Charge and Discharge Test, TVOC Test and Accelerated Usage Test).

Samsung said in its press release that it hopes that this case will serve as an opportunity to improve the safety of lithium-ion batteries not only for the company but for the entire industry, and will actively share the lessons learned to contribute toward improved safety standards.

Hopefully, these tests will help prevent that failure of future products, including the Galaxy S8, due to similar problems.

Despite the confusion over whether or not there is a lab in Hanoi, Samsung commitment to producing better batteries check means a lot, said 30-year-old Nguyen Viet Hung, a Samsung fan in Hanoi. “At least, now people have a chance to enjoy their beloved products without being burned again,” he told Geektime.vn.

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