Catchpoint’s presence in the country will help e-commerce firms and other web businesses overcome infrastructure issues so that they can focus on customer service
US-based tech firm Catchpoint Systems announced today that it will expand into India. The expansion includes both an increased number of products available to the Indian market and a brand-new Bangalore office, Catchpoint’s first office in the country. Catchpoint, which provides web and infrastructure monitoring solutions, says that it now has 13 backbone monitoring nodes in India (more than anyone else) and 78 total monitoring nodes in the APAC region.
The Bangalore office currently employs just five workers, but Catchpoint hopes to triple that before the end of this year.
Expect the competition to heat up
Catchpoint founder Mehdi Daoudi cites India’s coming ecommerce explosion as one of the reasons for the expansion. The Indian e-commerce market is expected to double in size over the course of 2015, and Catchpoint’s presence in the country will help e-commerce firms and other web businesses overcome infrastructure issues so that they can focus on customer service.
In a press release announcing the new office and expansion, Daoudi is quoted as saying:
“Right now, many global internet companies view India as their next big gold rush, with companies like Flipkart, Jabong, Snapdeal, and others leading the way. Catchpoint has invested – and will continue to invest – in India, extending our commitment to helping our customers maximize major opportunities for business growth and revenues worldwide.”
Catchpoint is not without competitors, of course, but the company tells Tech in Asia that it sets itself apart in a variety of ways. One of the most important: providing customers with fewer false positives (flagged issues that turn out not to be problems at all).
This post was originally published on Tech in Asia
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